Once you notify us we will send you a Return Authorization Number. RETURN INFO (non custom clocks): We really like happy customers, so if you are unhappy with your NON CUSTOM large wall clock, please notify us within 5 days of receiving it* and send it (with tracking) within 10 days of giving us notification. We will not take returns for non-working mechanisms. We will send you a new mechanism and instructions on how to replace it. After that, you need only pay shipping and handling of $8 for as long as you own your clock. For the first year, we will send you a new mechanism. I buy the best mechanisms I can, but sometimes they get damaged in shipping or have other issues later. It is important to me that you have a working clock. Please understand that your light hands are light for a reason. Not only are the huge, they cost thousands of dollars. Tower clocks have HUGE mechanisms that are 12” x 12” x 6”. The next stronger mechanism choice is what is called a tower clock. Clock hands, especially on the large wall clocks, MUST be light weight or the mechanism could not run them. It is NOT because we are trying to be chintzy. ![]() After one year, you will pay shipping and handling.ĬLOCK HANDS: Our clock hands are light weight. If it breaks within 1 year, we will send you a new mechanism at no cost. Because of this, we offer a lifetime warranty of your mechanism. It is important to us that you have a clock that will last a lifetime. MECHANISMS: Our mechanisms are quarts, high torque and most are quiet, sweep mechanisms (meaning they don’t have a ticking sound). It just FEELS like quality-not light flimsy wood. Instead, we have chosen to spend the extra money to use a thicker ½ inch material. Many manufacturers choose to use a thinner material-1/8 inch or ¼ inch MDF wood. MDF is a smooth engineered wood that does not warp and provides a great backdrop for our clocks. I have an artist that will paint a clock by hand, but it will take 3 months and cost $1500 for a 30”.ĬLOCK BACKS: Our clock backs are made of MDF (medium density fiberboard). Some are photographs of antique clocks we LOVED. Making “one-offs” is not very cost effective for us, but we do it because we want to offer a huge selection, and making them “on demand” is the best way to accomplish that.ĬLOCK FACES: Our faces are mostly printed. So, you can’t find it anywhere else besides our website. Something so specific may be the perfect piece to set off your dining room, but it is not something the general population needs. Let’s say you need a 36” spice orange clock. We make our time pieces one at a time specifically for you and your space. The main reason is that these clocks are not mass produced. This will give you a visual of how it will look.ĬOST: We realize our clocks cost more than the ones you can get at the big box stores. Cut it into a circle or square (depending on which you want to order) and tape the paper to your wall where you want to place it. Here is a list of our open faced clock sizes: 10”, 12”, 15”, 18”, 24”, 30”, 36”, 48”, and 60”)!ĬHOOSE THE RIGHT SIZE: We have nine wall clock sizes to choose from…in order to choose the right size, PLEASE make a newspaper cut out of the size you think you need. If you need a 5 foot clock, we have that too (and lots of sizes in between. If you need a small 10” clock, we have it. ![]() VARIETY OF SIZES: One of the most unique things about our company is that we have wall clocks to fit any space. You can add a name, date, logo, or favorite saying. This wall clock, like most of our clocks can be customized. ![]() OPEN FACED-NO GLASS NO GLARE! Easy to read from all angles.ĬUSTOMIZATION: We have the largest selection of custom wall clocks in the world.We try to offer the hands shown, but the larger and smaller hand styles vary slightly. HANDS VARY DEPENDING ON CLOCK SIZE & AVAILABILITY.We are usually much faster than is listed. It takes us just a few days to make your clock. Our clocks feel solid because of the thicker mdf wood. HANDMADE IN AMERICA BEAUTIFUL **PRINTED** FACE ON SOLID PIECE of 1/2″ MDF WOOD PRODUCT.The mechanisms are as recessed as possible, which makes for a nicely finished product. No annoying ticking!! Our clocks sit flat against the wall and do not wobble. SILENT QUARTZ MECHANISMS! Our clocks are very quiet.Some assembly is required to replace the mechanism. Mechanisms are tested before mailing, however, if it is damaged in shipping we will mail you a replacement. We will replace your mechanism (not the entire clock) for as long as you own it. Our clocks usually take 2-6 business days to make.
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